Posted on Jul 27, 2016

Ilkeston and Long Eaton Shopwatch

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Zycomm's work with Erewash Partnership Radio Link. Providing the Ilkeston and Long Eaton Shopwatch with an effective solution to their communications and security needs.

Enterprise agency Erewash Partnership set up radio link in 1999. The aim of the scheme was to help retailers in Ilkeston and Long Eaton combat crime and keep their customers safe. The scheme involves – shops, the police and town centre wardens.


The scheme has a two-fold purpose, firstly to enable participating businesses to alert others to any criminal or anti-social activity in the area and secondly, to alert other traders of lost children so that they can be reunited with their families quickly and safely. When faced with these situations, timing is essential to the scheme being a success.

The analogue equipment previously used meant coverage and communication between all of the participating retailers was becoming increasingly difficult.

This not only resulted in lost time in situations where often timing was paramount but it also meant that there were weaknesses in the radio networks security.


  • To provide better coverage in both the Ilkeston and Long Eaton areas.
  • Enable all participating retailers to communicate clearly and effectively with one another.
  • To improve radio network security.
  • The equipment needed to include emergency features that can be communicated to all participating retailers instantly, without delay.
  • To include other features that would help to quickly identify and contact individual stores promptly when needed.


We recommended the robust Hytera PD785 as well as two fixed mobiles and to ensure coverage, x2 RD985 repeaters.  Zycomm worked closely with the Erewash Partnership to ensure that the new digital radio equipment and base stations were configured and programmed to meet all the necessary requirements.

The new digital equipment was shared between the partnership for Long Eaton and the borough council for Ilkeston with a base station situated in each town.


The new equipment provides far better coverage than previously experienced with the analogue equipment and greatly improves the radio network security.

Councillor Chris Corbett, Leader of Erewash Borough council, said that the authority was delighted to fund the improvements to the scheme in Ilkeston and that the system makes a real difference to the visibility of the shops in the town centre.

The new radios have special features including – text messaging, emergency button and caller display which all help with the efficient communication between members.

The Hytera digital radio equipment provides all the features the partnership specified and more. There is the emergency button, text messaging, remote stun /revive and encryption all built into the radio as standard. Zycomm carried out the necessary surveys to ensure the coverage met the requirements of the partnership as this is paramount to the partnership for what they are trying to achieve. The Hytera PD785 radios are easy to use, feature rich and provide cover for long shift rotas.

 “We are grateful for all the technical input from Zycomm.”  -  Chris Corbett – Leader of Erewash Borough Council

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