Case Studies

Read Our Case Study for Wadham College

Chris Daw – Estates and Facilities Manager

Wadham College is part of the University of Oxford and is based on a large site. The college currently has over 60 teachers, 30 lecturers and 100 support staff. In total there are over 440 undergraduates and 150 post graduates that attend the college. Residence is all year round, with there only being a 10 day shut down at Christmas.

The Challenge

The college didn’t have any communication solution to help with the day to day running of the college. For the maintenance staff in particular, who move over vast areas of the site it caused them issues when trying to contact their own team members and other colleagues from other departments within the college. It left them vulnerable when having instances of working alone in remote locations around the site.

The only time radios were used on site was when the college was hosting conferences but the coverage the radios provided was poor so were often more a hindrance then a help.

Any radio solution which was to be proposed must include a model of radio that was rugged, robust, easy to use and reliable due to the nature of the environment they were being used in.

The Brief

  • To cover the whole site including satelite sites which are 3km away and outdoor areas such as the colleges sports grounds.
  • To have separate group calling for the different departments on site.
  • The specification of the equipment needed to be rugged to withstand heavy usage.
  • To have emergency features such as lone worker for any night time workers and maintenance staff who may be working alone for any length of time.

The Solution

Due to the College specifying a robust, easy to use radio, we instantly recommended the Hytera PD785 display and PD705 non-display hand portables.

We spent time with the Management Team at Wadham College getting to know the site and the day to day operational duties of the staff and students. Initial tests were done using digital radios back to back and whilst this was a major improvement by providing 90% coverage to all areas, we felt this could be improved further with a digital repeater base station. A second survey was carried out with a repeater and this provided the blanket coverage the College were looking for. Key underground areas where staff were often lone working were covered.

Having proved that we could provide the coverage the College were looking for, we set about recommending radios that would meet the needs of the staff who will be using them. Due to the College specifying a robust, easy to use radio, we recommended the Hytera PD785 display and PD705 non-display hand portables. The college could mix and match both models within their fleet so they kept costs to minimum whilst still having the features and functionalities the Hytera radios provide.

The Outcome

The new equipment was well received and most importantly has improved health and safety on site.

With no blind spots at all and being able to reach various departments at the press of a button means the amount of time saved has significantly improved productivity across the board. In particular the equipment has proved an invaluable aid for general maintenance duties, alarm testing and events - where our previous lack of system let them down. Chris Daw - Estates and Facilities Manager told us that he didn’t anticipate how much the new radios would be used and after the initial installation the IT department also decided to implement the use of radios in their team. Ultimately Chris was pleased that our installers and our sales staff spoke at a level that was easy to understand and he also explained how we were able to react to initial teething problems quickly.

Chris felt peace of mind buying the system from Zycomm, due to the fact Zycomm reacted quickly to the enquiry, carried out the survey to ensure coverage and engineered the system to give the desired outcome, we could not have asked for more.

Two places, two people talking to each other...Phenomenal amount of time saved. It is something so simple, but makes such a difference to our working day...

...On going any equipment we need is delivered next day as standard, the turn around is very quick!

Chris Daw
Estates and Facilities Manager, Wadham College

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