A regular occurrence is that a table of 4 would seat themselves on a table of 6, with the new paging system they are seated by our staff so we are able to avoid this and take control.
The food and drink orders in the restaurant are taken at the table using a tablet which is sent directly through to the kitchen, by having 2 way radios linking the kitchen staff to the restaurant staff, they are able to talk to each other for verification of the order, for example how did he want his steak cooking, we haven’t got peppercorn sauce, burger without cheese etc.
The kitchen staff are also able to ask the progress of the table from starter to main. This all happens behind the scenes as the earpieces make this very private, so you wouldn’t actually know it was going on. The kitchen can let staff on the floor know that food is ready to take out. We also have radios for our door staff which are integrated into the system in the event they need it.