Posted on Apr 13, 2018

3 Reasons you should choose Zycomm for your Two Way Radio Repairs and Maintenance.

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At Zycomm we don’t just provide the best Two Way Radio communication handsets and solutions on the market; we also maintain them for our customers and repair them too.


At Zycomm we don’t just provide the best Two Way Radio communication handsets and solutions on the market; we also maintain them for our customers and repair them too. If you purchase a Two Way Radio from us you can rest assured that they will be looked after and work consistently for you because of our fantastic engineers here at our workshop in Ripley, Derbyshire.

The best equipment, knowledge, and personnel

Our on-site specialist workshops are fully equipped with the latest test equipment to enable fast and accurate fault finding. Repairs are carried out to an industry standard level, using the latest state of the art surface mount component rework stations. For example, our test set the DMR 8800sx allows our engineers to confidently repair and confirm that it has been done; we are then able to send to all of our customers a certificate to say that their handsets have passed the test and are back ready for work.

Additionally, our engineers are able to not only repair your Two Way Radios electronically but also aesthetically, to make your handsets look ‘as new’ as possible. We are an authorised service centre for both Hytera and Kenwood two of the biggest Two Way Radio manufactures as well as these we can also repair many other manufactures such as Motorola and Tait.

Quick and efficient to suit you

At Zycomm we pride ourselves in being able to do our repair and maintenance work for our customers quickly and proficiently. Our engineers are fantastic and know their stuff when it comes to Two Way Radios so your handset will be in safe hands. Our maintenance contracts can also be catered around our customer’s specific needs, whatever time frame, Zycomm will have it covered, assuring that the customer’s Two Way Radios will be back functioning in no time.

Constant support

We believe that our after sales support is second to none. Once you have received your equipment or your equipment has been installed, we don’t just see this as the end…

A full range of maintenance contracts and services are available to ensure that your equipment meets the manufacturer's specification, guaranteeing ongoing reliable communications. These maintenance contracts can be tailored to each customer's requirements and vary from an annual check at our workshops for portable equipment to regular site visits and testing of base station infrastructure.  We also offer hand portable radio maintenance contracts which include replacement batteries at regular intervals.

We provide telephone support where our helpful team are always on hand should you have any queries or initial problems with using your equipment. Response times are available from normal working hours to 24 hour a day, 365 days a year.

 

If you want to find out more about our Two Way Radio maintenance and repair service for your handsets then please call us on 01773 570 123 or email the service team via service@zycomm.co.uk.