Considering Two-Way Radio or Mobile Phone for your business or event communications? Read our handy guide first!
With the proliferation of mobile phones, you might ask why anyone might choose a 2-way radio system. But is a mobile phone based communications system really the right tool for your business? A brief look at what two-way systems offer provides some surprising answers that make a lot of sense.
The Immediacy of Voice
2-way radio systems are convenient. No number needs to be dialled in order to reach someone, and yet regardless of where your team member, company co-worker or partner is, he/she will hear your voice, rather than an anonymous ring. Unlike a mobile phone where a ring might bring a call from anyone, the recipient of the call instantly knows who is calling, learns the immediacy of the message, and can respond at once in a hands-free, eyes-free way that facilitates a lot of rapid information transfer in a minimum of time. Because 2-way systems are proprietary, there are no telemarketers or unauthorised contacts. You control the size of your "communications community", and the access to it. This restricted access dramatically increases the speed and efficiency of communication, and gets the job done with a minimum of fuss.
Another major advantage of 2-way radio systems is their unique ability to allow group calling and conferencing. Think for a moment about the time-saving aspect of making an announcement to your sales or service team in real time. Or, consider the efficiency of trouble shooting with your entire mobile staff at the same time. Because an entire group or team can operate together on a given channel, there is no need for time consuming duplication, or miscommunication. Everyone can work on the problem together -- saving time and saving money with the versatility of 2-way radio.
Two-Way Radio Systems Provide:
•Better response and/or reaction time
•Better coordination and control of personnel & resources
•The ability to communicate with your entire group at once
•Better productivity of your operations
•Timely and accurate information for improved decision making
•A higher level of safety
•Lower operating costs
Better response time - Unlike cellular, where you must wait for a free line to use, two way radio users have a channel dedicated to them for immediate use, which results in faster communication of urgent messages and vital information.
Better control and coordination of personnel and resources - Because two way radio is a one to many configuration, it is very easy to use two way radio as a tool to manage and coordinate your team. Information can be given out over the air without repetition. Because everyone hears the message at once, there are no misinterpretations from relaying of messages.
Better productivity of your operations - It is a well known fact in management practice that improved communications will improve the productivity of your workers. Using two way radios have helped many businesses to keep their costs down, to minimise idle time, and to improve revenue and profits.
Timely and accurate information for improved decision making - Critical information is shared easily and quickly with key decision makers so that accurate and timely decisions can be made.
Higher level of safety - Because two way radio users hear what each other are saying, there is a level of inherent safety that is added through improved communication. Everyone knows what others are doing.
Enhanced information flow between the office and the mobile workforce, leading to lower costs Faster customer service Cashflow improvements through faster information gathering and invoicing Increased security through precise vehicle location Total minute by minute control of events to improve quality of service.
How Two-Way Radio can help you to protect your lone working staff?
In situations where your team members are at risk, reliable and efficient communications are essential.
If you have identified there is room for improvement when it comes to your lone workers you could substantially benefit from implementing two-way radio equipment within your business, a solution that has been proven to substantially decrease the risks of lone working.
Not only can two way radio systems provide instant communication to individuals or groups (saving valuable time in an emergency situation), they can also be programmed with a range of emergency features which have been designed with lone-workers in mind.
These features can include –
- Lone Worker
- Man Down
- Emergency Button
Cellular vs 2-Way Radio Cost Comparison
Companies that use cell phones primarily for talking to their office and other vehicles can often realise significant savings by switching to 2-way radios for their internal communications. Additionally, radios are more convenient to use, and more efficient for coordinating the activities of several people at once.